Trade-in

Hand in your old phone and take its value off the price of the new one, on the spot. We value it in store, in front of you, at no cost.

No-obligation valuation

What is your phone worth?

Answer a few questions and we will email you an offer. The value is confirmed in store once we have seen the device.

  • Offer by email, usually on the same working day
  • The value comes off your new phone on the spot
  • We wipe your data in front of you
  • No obligation: if you say no, you pay nothing

Ask for a trade-in offer

The device

Its condition

Does it turn on and work normally?
Is the screen broken?
Have you removed the iCloud or Google account?

In Settings › Battery. Leave blank if you are not sure.

What comes with it
Do you have the purchase invoice?

Your contact details

How it works

  1. 1

    Bring the device to the store, with its charger if you have it. No appointment needed.

  2. 2

    We test the screen, battery, cameras, buttons and connectivity in front of you, and tell you the value.

  3. 3

    If you accept, the value comes off your purchase there and then. If you don't, you take the device home.

What affects the value

  • Model, storage capacity and age of the device
  • Condition of the screen and body: scratches, dents, cracked glass
  • Battery health
  • Whether it is free of account locks (iCloud, Google account) and carrier locks

Locked devices

We do not accept devices with an active iCloud or Google account, nor devices reported lost or stolen. Remove the account before coming in. Without that, the device has no trade-in value.

Your data

We wipe the device in front of you before accepting it. Even so, make your own backup before coming in: once wiped, there is no going back.